Available Events
Overview of webhook events available on Plural.
The table below list the various webhook events triggerd during the redirect checkout.
| Webhook Events | Description |
|---|---|
payment.captured | Triggered when the payment is captured successfully. |
payment.completion | Triggered when the payment is successfully received. |
payment.failed | Triggered when the payment gets failed. |
payment.refund.success | Triggered when the payment refund is successful. |
payment.refund.failed | Triggered when the payment refund is failed. |
payment.pending | Triggered when the payment is pending for captured. |
Sample Payloads
Payment Captured
Triggered when the payment is captured successfully.
{
"event_name": "payment.captured",
"merchant_response": {
"merchant_id": "29792",
"payment_mode": "EMI",
"merchant_access_code": "d860a376-2182-4448-9d87-2b2c752b8991",
"unique_merchant_txn_id": "c-947711168513-03070150-1",
"pine_pg_txn_status": "4",
"txn_completion_date_time": "03/03/2024 12:33:02 PM",
"product_code": "273865",
"captured_amount_in_paisa": "13559000",
"refund_amount_in_paisa": "0",
"txn_response_code": "1",
"amount_in_paisa": "14059000",
"txn_response_msg": "SUCCESS",
"acquirer_name": "HDFC_FSS_IN_HOUSE",
"pine_pg_transaction_id": "294774500",
"rrn": "406358019945",
"auth_code": "055712",
"masked_card_number": "************2562",
"card_holder_name": "name",
"mobile_no": "9810505359",
"salted_card_hash": "651BB095DE12C950EF09401518017A06C5DC1A1FE5D0E7782A373F7CFB5482A3",
"udf_field_1": "110014C25 1st FloorJangpura extension jangpura new delhiDELHIDELHI",
"udf_field_2": "492001Hudco Regional Office 1B Surya ApartmentsKatora Talab Civil Lines RaipurRAIPURCHHATTISGARH",
"udf_field_3": "273865",
"udf_field_4": "01eae2ec05761000bbea86e16dcb4b79CROMA41646",
"emi_tenure_month": "1",
"emi_interest_rate_percent": "0.00",
"emi_principal_amount_in_paisa": "13559000",
"emi_amount_payable_each_month_in_paisa": "0",
"is_brand_emi_txn": "1",
"emi_cashback_type": "0",
"parent_txn_status": "",
"parent_txn_response_code": "",
"parent_txn_response_message": "",
"issuer_name": "HDFC",
"product_category": "MacBook Air",
"manufacturer": "Apple Macbook",
"product_discount": "500000"
}
}
{
"event_name": "payment.captured",
"merchant_response": {
"merchant_id": "106600",
"merchant_access_code": "bcf441be-411b-46a1-aa88-c6e852a7d68c",
"unique_merchant_txn_id": "103032654052977513",
"pine_pg_txn_status": "4",
"txn_completion_date_time": "25/04/2022 01:41:55 PM",
"amount_in_paisa": "1000000",
"txn_response_code": "1",
"txn_response_msg": "SUCCESS",
"acquirer_name": "BILLDESK",
"pine_pg_transaction_id": "7378878",
"captured_amount_in_paisa": "1000000",
"refund_amount_in_paisa": "0",
"payment_mode": "NET_BANKING",
"parent_txn_status": "",
"parent_txn_response_code": "",
"parent_txn_response_message": ""
}
}
Payment Completion
Triggered when the payment is successfully received.
{
"event_name": "payment.completion",
"merchant_response": {
"merchant_id": "324915",
"payment_mode": "UPI",
"merchant_access_code": "a46ee454-20c9-4dd8-8c4e-1773bc631c4c",
"unique_merchant_txn_id": "6363240303123137",
"pine_pg_txn_status": "4",
"txn_completion_date_time": "03/03/2024 12:32:22 PM",
"captured_amount_in_paisa": "208450",
"refund_amount_in_paisa": "0",
"txn_response_code": "1",
"amount_in_paisa": "208450",
"txn_response_msg": "SUCCESS",
"acquirer_name": "UPI_HDFC",
"pine_pg_transaction_id": "294774320",
"rrn": "406348028427",
"auth_code": "NA",
"parent_txn_status": "",
"parent_txn_response_code": "",
"parent_txn_response_message": ""
}
}
Payment Failed
Triggered when the payment is failed.
{
"event_name": "payment.failed",
"merchant_response": {
"merchant_id": "321999",
"payment_mode": "CREDIT_DEBIT_CARD",
"merchant_access_code": "0164c5ab-bdec-4072-ba65-2705a7d167e2",
"unique_merchant_txn_id": "op-202403030706319383572-1",
"pine_pg_txn_status": "-7",
"txn_completion_date_time": "03/03/2024 12:37:25 PM",
"captured_amount_in_paisa": "0",
"refund_amount_in_paisa": "0",
"txn_response_code": "-1",
"amount_in_paisa": "2699900",
"txn_response_msg": "FAILURE",
"acquirer_name": "HDFC_FSS_IN_HOUSE",
"pine_pg_transaction_id": "294775759",
"rrn": "406379027843",
"masked_card_number": "************7523",
"card_holder_name": "name",
"mobile_no": "9597874830",
"salted_card_hash": "1C857604514EC029415325BE2DB5B0AC6627CF6AC9EA429FF005F68A1B99E1FE",
"udf_field_1": "M112403036446004968",
"parent_txn_status": "",
"parent_txn_response_code": "",
"parent_txn_response_message": ""
}
}
Payment Refund Success
Triggered when the payment refund is successful.
{
"event_name": "payment.refund.success",
"merchant_response": {
"merchant_id": "325742",
"payment_mode": "UPI",
"merchant_access_code": "fb5d3fe0-340f-49bd-bd28-7026646744b0",
"unique_merchant_txn_id": "325742_0103202412284150866_325742_0103202417002419855",
"pine_pg_txn_status": "6",
"txn_completion_date_time": "02/03/2024 09:36:25 AM",
"captured_amount_in_paisa": "0",
"refund_amount_in_paisa": "730000",
"txn_response_code": "1",
"amount_in_paisa": "730000",
"txn_response_msg": "SUCCESS",
"acquirer_name": "KOTAK_SETU",
"pine_pg_transaction_id": "294176488",
"rrn": "1706959061633674606",
"parent_txn_status": "",
"parent_txn_response_code": "",
"parent_txn_response_message": ""
}
}
Payment Refund Failed
Triggered when the payment refund is failed.
{
"event_name": "payment.refund.failed",
"merchant_response": {
"merchant_id": "29792",
"merchant_access_code": "d860a376-2182-4448-9d87-2b2c752b8991",
"unique_merchant_txn_id": "erfce7e85eefe34dc5bb",
"pine_pg_txn_status": "-7",
"txn_completion_date_time": "20/10/2024 09:50:03 AM",
"amount_in_paisa": "2184800",
"txn_response_code": "-78",
"txn_response_msg": "Credit Greater Than Debit",
"acquirer_name": "HDFC_FSS_IN_HOUSE",
"pine_pg_transaction_id": "426714139",
"captured_amount_in_paisa": "0",
"refund_amount_in_paisa": "0",
"payment_mode": "EMI",
"parent_txn_status": "",
"parent_txn_response_code": "",
"parent_txn_response_message": ""
}
}
Payment Pending
Triggered when the payment is pending for captured.
{
"event_name": "payment.pending",
"merchant_response": {
"merchant_id": "312827",
"payment_mode": "UPI",
"merchant_access_code": "07ccfc3c-a880-425a-b1f4-bf2511799224",
"unique_merchant_txn_id": "makeO-ord_yuiGhYrKodXbE9-1",
"pine_pg_txn_status": "1",
"txn_completion_date_time": "03/03/2024 12:41:03 PM",
"captured_amount_in_paisa": "0",
"refund_amount_in_paisa": "0",
"txn_response_code": "-966",
"amount_in_paisa": "9900",
"txn_response_msg": "Debit Failure",
"acquirer_name": "KOTAK_SETU",
"pine_pg_transaction_id": "294776679",
"rrn": "1709449852127361869",
"udf_field_2": "ICICI10",
"parent_txn_status": "",
"parent_txn_response_code": "",
"parent_txn_response_message": ""
}
}
Updated 8 months ago