Life Cycle
Learn about the different statuses acquired during the checkout flow for our Refunds.
The figure below shows the life cycle of an Refund.
The table below list the various statuses that our Refunds can have during its life cycle.
Status | Description |
---|---|
CREATED | When the create refund request is successfully received by Plural. |
PENDING | When we have processed the refund and waiting for the response from the acquirer. Note: You can rely on Webhook events for updates or use our get order API to know the updated status. |
PROCESSED | When the refund is successful. The money is debited from the partner account and credited to the customer's bank account. |
FAILED | When the refund fails. |
Updated about 2 months ago