Life Cycle
Learn about the different statuses acquired during the checkout flow for our Refunds.
The figure below shows the life cycle of an Refund.
Figure: Refund Life Cycle
The table below list the various statuses that our Refunds can have during its life cycle.
| Status | Description |
|---|---|
CREATED | When the create refund request is successfully received by Plural. |
PENDING | When we have processed the refund and waiting for the response from the acquirer. Note: You can rely on Webhook events for updates or use our get order API to know the updated status. |
PROCESSED | When the refund is successful. The money is debited from the partner account and credited to the customer's bank account. |
FAILED | When the refund fails. |
Updated 5 months ago